Refund Policy
At Bold IAS Academy, we are committed to your satisfaction and success in your IAS preparation journey. We understand that circumstances can change, leading you to reconsider your enrollment with us. Below is our refund policy, designed to be transparent and fair, ensuring that you can make informed decisions.
Eligibility for Refund
- Trial Period: We offer a 7-day trial period from the date of enrollment during which you can request a full refund if our courses do not meet your expectations. Please note that this does not apply if you have accessed more than 30% of the course materials.
- Cancellation Before Course Start: If you cancel your enrollment more than 7 days before the scheduled start date of the course, you are eligible for a full refund.
- Cancellation After Course Start: If you cancel your enrollment within 7 days after the scheduled start date of the course, you may be eligible for a partial refund. The refund amount will be prorated based on the percentage of the course accessed or attended.
Non-refundable Circumstances
- Course Materials: Fees paid for downloadable course materials or books are non-refundable once they have been accessed or dispatched.
- Administrative Fees: A portion of the enrollment fee, specified as non-refundable at the time of registration, covers administrative costs and is not eligible for a refund.
- Special Offers and Discounts: Enrollments made under special promotional offers or discounts may be subject to specific non-refundable terms, as detailed at the time of the offer.
How to Request a Refund
To request a refund, please follow these steps:
- Written Notice: Submit a written request for a refund to our administration team via email at [insert email address] or through the contact form on our website. Please include your name, course enrolled, and the reason for requesting a refund.
- Review Process: Upon receiving your request, our team will review your eligibility for a refund based on our policy and the specifics of your case.
- Processing: If your refund request is approved, the refund will be processed within 14 business days to the original method of payment. We will notify you via email once the process is complete.
Questions?
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at boldiasacdemy@gmail.com. Our goal is to ensure that your experience with Bold IAS Academy is positive, from enrollment to course completion and beyond.